OTHAYA-MUKURWEINI WATER AND SANITATION PLC

Reports to: Managing Director.
In charge of: Finance and Commercial operations of the company
Responsible for: Revenue Officer, Finance Accountant, Management Accountant, Metering
Officer and Customer Relations Officer

This training promotes a customer-focused culture, professionalism and accountability while equipping staff with skills in customer care, communication, and service efficiency to improve overall service delivery and customer satisfaction.

OMWASCO PLC accepts responsibility for the incident and, upon validation of claims through legal processes and damage assessment by the Agriculture Officer, has issued compensation cheques to the affected victims.